Privacy Policy

Information we collect

• Account details you provide: name, email, phone number, and a password (stored only as a secure hash).
• Delivery details for your orders: address, city, and region.
• Order history: the items, quantities, and amounts of orders you place.
• Payment is handled by our payment processor (Paystack). We do not see or store your card or mobile-money credentials.

How we use your information

• To process your orders, arrange delivery, and keep you updated on their status.
• To operate your account and send essential emails, such as order confirmations, password reset emails, and other account-related notifications.
• To provide support and respond to your requests.

Who we share it with

We share only what is needed to fulfil your order: with our payment processor (Paystack) to take payment, with trusted fulfilment and delivery partners where necessary to process and deliver your order, and with our email provider to send transactional emails. We do not sell your personal information.

Storage and security

Your data is stored with our hosting and database providers and protected with reasonable technical measures. Passwords are never stored in plain text. No system is perfectly secure, so we cannot guarantee absolute security.

Your choices

You can view and update your profile and change your password from your account. To request access to, correction of, or deletion of your data, contact us using the details below.

Data retention

We keep your account and order information for as long as reasonably necessary to operate the store, comply with legal obligations, resolve disputes, and maintain business records.

Cookies

We use essential cookies and similar technologies required for the operation of the site, including keeping you signed in and maintaining your shopping session. We do not use cookies for advertising purposes.

Contact

Questions about this policy? Reach us through the contact details on our store.